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Nothing is more frustrating and demoralising than having drivers sitting around, with their meters off, waiting for customers or accounts to book a car! For drivers, controllers and operators to make money, your fleet needs to be on the move, … Continue Reading
Blog
The latest news, opinions and industry views as well as practical advice for private hire, taxi and limo companies to help increase passenger numbers, recruit & retain drivers and improve profitability
Participate, engage & be heard – are you making the most of your social media presence?
Social media, it’s clear to see, is much more than a passing phase – whilst it may have begun as a way for people to connect and stay in contact with people, it has since become a valuable communication channel … Continue Reading
Autocab’s transition to a SaaS business model assures future growth
Autocab launched a suite of cloud-based solutions in 2015, including its market-leading taxi dispatch system, Ghost. The business model for the cloud-based system is built on low monthly recurring Software-as-a-Service (SaaS) subscriptions charged per car, per week instead of the … Continue Reading
Do taxi drivers need to smarten up?
Taxi drivers in Ireland may soon be required to follow a dress code, or even wear a uniform, according to the National Transport Authority. Could this be part of an attempt to revitalise the industry? Private hire taxi drivers in … Continue Reading
Growing your private hire business: How to keep your fleet on the road this winter
As the nights draw in and the roads get icier, it’s time to consider the impact of the coming winter on your fleet of vehicles. Inevitably, in these darker winter months there’s an increased risk of accidents. In 2015, according … Continue Reading
What to do if your taxi firm receives bad press
When the message is a positive one, word of mouth is one of the most powerful tools in helping you grow your private hire taxi business. Of course if that message is a negative one… it can have a damaging … Continue Reading
Improving Customer Service in the private hire taxi industry
Making a ‘great customer service’ promise to customers is nothing new – it’s been printed on private hire taxi company flyers and business cards for many years – but with the advent of the internet, and more recently iPhone and … Continue Reading
Driver Knowledge – Pensions: what taxi drivers need to know
As a taxi driver, you’re very likely to be self-employed, and this can make saving for a pension a little trickier than for an employed individual whose employer is legally obliged to enrol them into a workplace pension (if this … Continue Reading
Autocab – exhibiting at the European Taxi Fair 2016
The European Taxi Fair 2016 is being held this week on November 4 and 5 in Cologne and Autocab will be exhibiting. Come and see us at Stand #B44 in Koelnmesse hall 4.1 – Find out how Autocab’s suite of software can … Continue Reading
Growing your private hire taxi business: Great account management
As a private taxi firm, the best customers are repeat customers and, this means that it’s essential to build up a large and diverse list of Accounts. Accounts can be local businesses such as hotels, restaurants and pubs who have … Continue Reading